SOUTH UMPQUA SCHOOL DISTRICT
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PowerSchool Cybersecurity Incident Notification
We learned that PowerSchool, a provider of cloud-based software, providing services to over 60 million students and over 18 thousand educational organizations, experienced a data security incident (“PowerSchool Incident” or “Incident”). Their services include document management, enrollment assistance, form provision and content collection, curriculum and instruction assistance, behavioral support, college application and employment assistance, and a number of other services. South Umpqua School District is a customer of PowerSchool and was notified that its current and former students, educators, and parents and guardians of current and former students may have been affected by the PowerSchool Incident.
PowerSchool will notify those that are eligible for identity protection.
Jan. 29, 2025 - Update from PowerSchool regarding indentity protection services
Today, January 29, 2025, PowerSchool initiated the process of notifying individuals whose information was determined to be involved.
As previously mentioned, PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals for whom PowerSchool has sufficient contact information.
Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian. Whether or not you receive an email, you may also visit PowerSchool’s website to learn how to activate the offering from Experian, linked here: http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/.
FAQs for Families and Educators
For frequently asked questions, visit: https://www.powerschool.com/security/sis-incident/
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